Israel Navarro is now the Director of Quality Assurance and Training for 211 and Crisis Services at Heart of Florida United Way. Discover his journey from a 211 Supervisor to a leader committed to enhancing community support and service excellence.
Each February 11, Heart of Florida United Way comes together to celebrate 211 Day, shining a spotlight on this crucial resource and expressing our gratitude to our dedicated colleagues who keep it running. This year, we will commemorate 211 Day on Sunday (2/11). Whether it’s a single mom struggling to feed her kids, a Veteran […]
By Israel Navarro, 211 Quality Assurance Manager The stigma of suicide can prevent people from seeking the help they desperately need, so as we find ourselves at the intersection of National Suicide Prevention Month and Hispanic Heritage Month, I want to shed light on a topic that often remains shrouded in silence within the Latinx/Hispanic […]
Have you ever had someone shine a light in your life in your time of need? LaToya’s Story Meet LaToya Pugh, a single mother of two daughters who called Heart of Florida United Way’s 211 Information and Referral Crisis Line in her darkest hour. Recently, LaToya joined us at our 16th annual Women United Luncheon […]
February 11 is 211 Day! Every year, on February 11, we celebrate our 211 Information and Referral Crisis Line that connects our Central Florida community to information and resources for the essential health and human services they need. 211 is available 24 hours a day, 7 days a week, and 365 days a year […]
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